The Welfare Foods (Best Start Foods) (Scotland) Amendment Regulations 2023: business and regulatory impact assessment

Digital Impact Test

Does the measure take account of changing digital technologies and markets? We have committed to a multi-channel approach for BSF as with the other devolved benefits with applications taken online, over the phone or on a paper form. This offers options for those with digital access and for those who find it more challenging.

Will the measure be applicable in a digital/online context?

BSF is available in a digital/online context, including an online application channel. Guidance material advising on who may or may not be eligible is also available online. Further information on the BSF policy is already available on the Scottish Government website. This allows potential applicants to access information on the benefits quickly and easily. Information is also available in other formats for people who may find it difficult to access information online.

Is there a possibility the measures could be circumvented by digital / online transactions?

We are unable to auto-award BSF at this time. Automation of this sort is complex, time-consuming and technically challenging – and simply isn’t possible without affecting our planned delivery schedule. However, by further aligning BSF with BSG and SCP, it will be easier to potentially automate BSF in the future.

Alternatively will the measure only be applicable in a digital context and therefore may have an adverse impact on traditional or offline businesses?

No, the service is also available by telephone, paper form and face to face through the Social Security Scotland Local Delivery service.

If the measure can be applied in an offline and online environment will this in itself have any adverse impact on incumbent operators?

No adverse impacts have been identified on incumbent operators at this stage of the impact assessment.