What Works? Collaborative Police and Health interventions for mental health distress

This evidence review looks at collaborative interventions between the police and health services which help support people in mental health distress.


Scottish Interventions

Community Triage

There are two collaborative interventions currently being piloted in Scotland which seek to address mental health distress. Firstly, Community Triage ( CT) is a Police Scotland led intervention which was initially piloted in the Greater Glasgow and Clyde area in 2015 and has since been piloted in Edinburgh and Dundee. CT has been advocated by the Justice Vision and Priorities (Scottish Government, 2017) and by SAMH (2017). Police Scotland and health services continue to work together to develop these local partnerships.

CT provides a direct line for police to contact for a mental health assessment with the option for a mental health nurse to respond with a face to face assessment in the community (Wright, 2017). Generally, the CT pilots have found that:

  • The majority of incidents were resolved over the phone
  • Most assessments were conducted in a private place with the outcome allowing the person to remain at home
  • Only a fraction were admitted to hospital or sent to A&E
  • Police time spent on mental health calls has reduced in all areas.

Distress Brief Interventions

Distress Brief Interventions ( DBI) were developed in response to the Scottish Government's Suicide Prevention (2013) and Mental Health (2012) strategies. The programme is set up as a two tiered, collaborative service working towards a common goal of providing a compassionate and effective response to those in distress. The first tier is delivered by front-line staff (primary care, police, ambulance and A&E) to ensure they provide a compassionate response with accurate referrals onto tier two. Tier two is provided by third sector organisations who are appointed at the local level as appropriate to provide community based support within 24 hours and for up to 14 days ( DBI, 2017a). This intervention is difficult to categorise within the three identified categories. Generally, it aligns with an increased training model but it focuses more on the increased liaison, particularly onward referrals and care. The DBI pilot covers four areas in Scotland: Aberdeen, Inverness, Scottish Borders and North and South Lanarkshire and is co-ordinated by a programme board that reports into the Scottish Government. The pilot is set to last 53 months and a full evaluation is being carried out.

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