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Part 4 - Information that may be useful in dealing with feedback, comments, concerns and complaints

This guidance is for the NHS and their health service providers to assist them in handling and responding to feedback, comments, concerns and complaints raised in relation to health care in accordance with the Patient Rights (Scotland)Act 2011.

Publication type: Advice and guidance
Date: 29 March 2012

Part of:: Can I Help You? Guidance for handling and learning from feedback, comments, concerns or complaints about NHS health care services.

6. Delivering the vision

A delivery framework for adult rehabilitation in Scotland.

Publication type: Strategy/plan
Date: 21 February 2007

Part of:: Co-ordinated, integrated and fit for purpose: A Delivery Framework for Adult Rehabilitation in Scotland

Timeframe for delivery

Analysis of responses to public consultation on further development of Energy Efficient Scotland.

Publication type: Research and analysis
Date: 16 December 2019

Part of:: Energy Efficient Scotland development: consultation analysis

12. Summary and recommendation

Business and regulatory impact assessment (BRIA) for the Redress for Survivors (Historical Child Abuse in Care) (Scotland) Act 2021 and relevant secondary legislation.

Publication type: Impact assessment
Date: 26 January 2022

Part of:: Redress for Survivors (Historical Child Abuse in Care) (Scotland) Act 2021 and relevant secondary legislation: business and regulatory impact assessment (BRIA)

Section 3: Clinical Pathway

An analysis of the responses to the consultation on the draft Clinical Pathway for healthcare professionals working to support children and young people who may have experienced child sexual abuse.

Publication type: Consultation analysis
Date: 10 December 2020

Part of:: Supporting children and young people who may have experienced child sexual abuse - clinical pathway: consultation analysis

Section 2: Context

An analysis of the responses to the consultation on the draft Clinical Pathway for healthcare professionals working to support children and young people who may have experienced child sexual abuse.

Publication type: Consultation analysis
Date: 10 December 2020

Part of:: Supporting children and young people who may have experienced child sexual abuse - clinical pathway: consultation analysis

Chapter 4 – accessibility requirements

Best practice guidance for local licensing authorities and taxi and private hire car operators on the licensing of taxis and private hire cars and their drivers.

Publication type: Advice and guidance
Date: 31 May 2023

Part of:: Taxi and private hire car licensing: guidance - third edition

Annex I

Report on progress since commencement of Part 4 of the Health (Tobacco, Nicotine etc. and Care) (Scotland) Act 2016 - Provision of Communication Equipment in March 2019.

Publication type: Progress report
Date: 21 February 2020

Part of:: Provision of Communication Equipment and Support: Part 4 of the Health (Tobacco, Nicotine etc. and Care) (Scotland) Act 2016: progress report 2019

Part 1. Background, Context and Resources

The Public Health Review was asked to examine public health systems and functions and their contribution to improving population health and reducing (health) inequalities. This is the Report on behalf of the Review Group published with a Ministerial

Publication type: Research and analysis
Date: 11 February 2016

Part of:: 2015 Review of Public Health in Scotland: Strengthening the Function and re-focusing action for a healthier Scotland

4 Sectoral Information

This Regional Locational Guidance collates information from a wide variety of sources to assist the wind, wave and tidal energy developers in situating their developments.

Publication type: Advice and guidance
Date: 15 June 2015

Part of:: Pilot Pentland Firth and Orkney Waters Marine Spatial Plan - Regional Locational Guidance

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