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Part 3 - Encouraging, handling and learning from complaints

This guidance is for the NHS and their health service providers to assist them in handling and responding to feedback, comments, concerns and complaints raised in relation to health care in accordance with the Patient Rights (Scotland)Act 2011.

Publication type: Advice and guidance
Date: 29 March 2012

Part of:: Can I Help You? Guidance for handling and learning from feedback, comments, concerns or complaints about NHS health care services.

4. Legislation and Policy Context

We are seeking views on the clinical pathways and guidance for healthcare professionals working to support adults who present having experienced rape or sexual assault.

Publication type: Consultation paper
Date: 31 October 2018

Part of:: Clinical pathways to support adults who experienced sexual assault: consultation

8. Other sources of mental health, addiction and learning disability statistics

Results of the fourth Mental Health & Learning Disability Inpatient Census and Out of Scotland NHS Placements Census, 2018.

Publication type: Statistics
Date: 23 October 2018

Part of:: Inpatient census 2018: parts one and two

Housing

Progress made on the Fairer Scotland action plan published in 2016.

Publication type: Progress report
Date: 02 December 2019

Part of:: Fairer Scotland action plan: progress report 2019

The Scottish Government's approach to tackling prostitution and the impact of the COVID-19 pandemic.

Our response to the findings of a public consultation seeking views on how best to challenge men’s demand for prostitution in Scotland, reducing the harms associated with prostitution and supporting women involved to exit.

Publication type: Consultation analysis
Date: 16 June 2021

Part of:: Equally safe - challenging men's demand for prostitution: Scottish Government response

Coronavirus (COVID-19): Our shared role in containing the virus: Analysis of responses submitted as part of the Scottish Government's second public engagement exercise

This report outlines the themes emerging from a rapid analysis of the public engagement exercise that took place 5-11 October 2020 on the Scottish Government's approach to managing the Coronavirus (COVID-19)

Publication type: Research and analysis
Date: 29 January 2021

Outline of the key dates

An update to Scotland's Route Map, setting out further phase 3 changes, including the full and safe re-opening of schools.

Publication type: Progress report
Date: 30 July 2020

Part of:: Coronavirus (COVID-19) Phase 3: Scotland's route map update – 30 July 2020

Annex I

This circular consolidates, updates and replaces certain previous guidance on non-domestic Permitted Development Rights (PDRs).

Publication type: Advice and guidance
Date: 01 April 2021

Part of:: Planning circular 2/2015: non-domestic permitted development rights - consolidated circular - updated 2021

5 Findings from surveys and questionnaires

Report on how best to assist rural communities to engage with decisions on land use and land management.

Publication type: Research and analysis
Date: 29 July 2016

Part of:: Engaging and empowering communities and stakeholders in rural land use and land management in Scotland

Annex B. Membership of the Public Health Review Group

The Public Health Review was asked to examine public health systems and functions and their contribution to improving population health and reducing (health) inequalities. This is the Report on behalf of the Review Group published with a Ministerial

Publication type: Research and analysis
Date: 11 February 2016

Part of:: 2015 Review of Public Health in Scotland: Strengthening the Function and re-focusing action for a healthier Scotland

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