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Part 4 - Information that may be useful in dealing with feedback, comments, concerns and complaints

This guidance is for the NHS and their health service providers to assist them in handling and responding to feedback, comments, concerns and complaints raised in relation to health care in accordance with the Patient Rights (Scotland)Act 2011.

Publication type: Advice and guidance
Date: 29 March 2012

Part of:: Can I Help You? Guidance for handling and learning from feedback, comments, concerns or complaints about NHS health care services.

2. METHODOLOGY

The review focusses on data sources not already in use in the evaluation (eg in the baseline report or on the Assessing Legacy website) that could shed insight into the extent to which Scotland’s games legacy ambitions are met over time,

Publication type: Research and analysis
Date: 27 September 2013

Part of:: The Potential of Existing Cross-Sectional and Longitudinal Surveys to Support the Commonwealth Games 2014 Legacy Evaluation

WHO criterion 3: Outbreak risks are minimized in high vulnerability settings, such as long-term care facilities (i.e. nursing homes, rehabilitative and mental health centres) and congregate settings.

Supporting evidence to inform decisions about timings of changes within Phase 3 as set out at the review point on 10 September 2020.

Publication type: Research and analysis
Date: 25 September 2020

Part of:: Coronavirus (COVID-19): Route Map - supporting evidence for the 10 September 2020 review

Annex F - Food-Growing Strategy Template

Statutory guidance for local authorities to assist them in their duty to prepare a food growing strategy, as set out in part 9, section 119 of the Community Empowerment (Scotland) Act 2015.

Publication type: Advice and guidance
Date: 14 November 2018

Part of:: Allotments: duty to prepare a food growing strategy - guidance for local authorities

3. THE PATTERN AND NATURE OF SERVICES AND IMPROVED OUTCOMES

The research focused on the problems that people who serve short sentences in Scotland have finding and keeping stable housing and the services that can help improve housing outcomes. The findings describe a complex cycle of housing problems faced

Publication type: Research and analysis
Date: 08 January 2016

Part of:: Housing and Reoffending: Supporting people who serve short-term sentences to secure and sustain stable accommodation on liberation

Dementia Skilled Practice Level

A skills and knowledge framework for dementia

Publication type: Advice and guidance
Date: 06 June 2011

Part of:: Promoting Excellence: A framework for all health and social services staff working with people with dementia, their families and carers

CHAPTER FOUR AVOIDANCE BEHAVIOUR AND WILLINGNESS TO INTERVENE

This report presents findings from a module of questions included in the 2006 Scottish Social Attitudes survey and revisits a theme first addressed by survey in 2004, namely public attitudes towards young people and youth crime.

Publication type: Research and analysis
Date: 04 February 2008