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Part 3 - Encouraging, handling and learning from complaints
This guidance is for the NHS and their health service providers to assist them in handling and responding to feedback, comments, concerns and complaints raised in relation to health care in accordance with the Patient Rights (Scotland)Act 2011.
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SUMMARY OF FINDINGS:
Statistics publication of Child Protection and Secure Care and Close Support Accommodation
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Summary response
Interim joint response from SG and COSLA to the New Future for Scotland's Town Centres report articulates our support for the reports overarching aim to work with our partners and communities to transform the future of our town centres and signals
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5 Basing the Offence on Conduct or Outcomes (Q5)
Report from the independent analysis of the consultation on proposals for a new criminal offence of ill-treatment or wilful neglect in health and social care settings.
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CONCLUSIONS
The National Delivery Plan meets a key milestone in the commitments set out in Better Health, Better Care. It establishes a national infrastructure for the sustainability of specialist children's services in Scotland, not just in the specialist
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Statistics Publication Notice: Education and Training Series: Pre-School and Childcare Statistics 2010
Statistics on Pre-School and Childcare
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Social security and benefit up-take
Progress made on the Fairer Scotland action plan published in 2016.
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References
This equality impact assessment (EQIA) is to analyse the potential impacts for each protected characteristic under the Equality Act 2010 of amending the definition of fully vaccinated to include the requirement for a booster if a primary course of
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Introduction
This business and regulatory impact assessment (BRIA) considers the impacts for businesses and consumers of amending the definition of fully vaccinated to include the requirement for a booster vaccination if a person’s primary course of MHRA
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8. Other sources of mental health, addiction and learning disability statistics
Results of the fourth Mental Health & Learning Disability Inpatient Census and Out of Scotland NHS Placements Census, 2018.
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