Publication - Research and analysis
NHSScotland whistleblowing helpline evaluation: 1 February to 31 October 2019
Evaluation by Protect of the NHS Scotland whistleblowing helpline during the period 1 February 2019 to 31 October 2019.
Response to concern at point of contact
The table below sets out the response the callers indicated they received to their concern prior to contacting us.
| 1 February 2019 – 31 October 2019 (current reporting period) | 1 August 2018 – 31 January 2019 | |||
|---|---|---|---|---|
| Response to concern | Incident rate | Percentage | Incident rate | Percentage |
| Admitted[2] | 2 | 9.1% | 6 | 31.6% |
| Denied | 3 | 13.6% | 2 | 10.5% |
| Ignored | 11 | 50.0% | 5 | 26.3% |
| Unknown | 2 | 9.1% | 1 | 5.3% |
| Under investigation | 0 | 0.0% | 1 | 5.3% |
| Unknown | 0 | 0.0% | 3 | 15.8% |
| Resolved | 4 | 18.2% | 1 | 5.3%% |
| Total | 22 | 100.0% | 16 | 100% |
Of the 22 individuals who had raised their concerns, 11 stated their concern had been ignored, a sharp increase from the previous report. There was also a spike in the number of callers who said that their concerns had been resolved.
Contact
Email: John.malone@gov.scot
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