Open Government Action Plan commitment 4: be more accountable for public services

Progress reports on our commitment to improve accountability of public services as part of our open government action plan.


Progress to March 2020

Commitment milestones have been altered slightly due to delays caused by pre-election period restrictions

Milestones Update Progress
1

Engage with Commitment Signatories

Met with each Signatory individually, and held collaborative workshop to build shared understandings and purpose of work moving forwards, Spring 2019

✔ Complete
2

Form civil society partnerships working group

Held first meeting April 2019; workshop on co-design of citizens engagement June 2019

✔ Complete
3

Commission baseline research into accountability landscape

Contracted EKOS Consultants Ltd. to conduct desk-based research to assess existing accountability bodies operating in Scotland for public services, and to assess some examples of citizens engagement in scrutiny activities to help inform best practice (if taken forward), published September 2019

✔ Complete
4

Public and practitioner engagement work procured

Contractor appointed September 2019

✔ Complete
5

Social Research: Peoples survey design – Collaborative Working Group workshop w/contractors

Meeting held 20 September 2019, initial research methodology review and survey design

Meeting held 14 October 2019, survey questions approved

✔ Complete
6

Holyrood Events Ltd. public service practitioners event

Commitment 4 workshop delivered, 16 October.  Discussion on gaps / improvements in access to accountability, as part of early stage research data gathering to inform final solutions development

✔ Complete
7

Social Research: survey dissemination

CAS delivered through YouGov

✔ Complete
8

 Snook: Interviews

Series of one-to-one interviews and/or small focus groups conducted to inform design and content of national workshop discussions, and engage diversity of participant types ; CWG Partners supported

✔ Complete
9

Snook: Peoples workshops x 9 (Scotland wide)

First set of national workshops delivered late February ; Snook due to complete all events by mid-March

🙂 On Track
10

Snook: Service delivery, scrutiny & regulatory bodies consultation event x 1

Scheduled for 6 April – to sense check / cross-reference public engagement findings with practitioners for feasibility and buy in 🙂 On Track
11

Snook: Solutions development workshop

Before end April 2020

🙂 On Track
12

Snook: Research analysis & recommendations report debrief session

Due end of April 2020 🙂 On Track
13 CWG meeting – to feedback on findings and proposed “tests of change” Early May 2020 🙂 On Track
14 Independent Chair’s Year 2 Interim Report June 2020 🙂 On Track
15 Tests of Change – delivery, led by agreed Signatories w/Partners’ support May-August 2020 🙂 On Track
16 Project Insights Reports August 2020 🙂 On Track
17 Commitment 4: Final Programme Report – business case for next steps under Action Plan 3, proposed improvements to access September 2020 🙂 On Track
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